Listed below are the release notes for the PDF Converter Services. If you have identified an issue that is not listed here then please check out the FAQ, Support Area or contact us directly.
Release notes are available for the following public releases:
PDF Converter Services v3.5
Read the announcement to see what is new in this version.
#880 - Transparency settings in watermarks depend on PDF Reader.
The PDF Converter allows transparency settings to be specified for entire watermarks as well as individual watermark elements. Some PDF Readers do not always interpret transparency of elements correctly. You may need to move your transparency settings from the watermark container to the individual elements.
#781 - Files containing macros fail to convert when using Visio 2010.
When using the beta version of Visio 2010 to convert Visio files that contain macros, the file will fail to convert. As a workaround remove the macro or use Visio 2007 to convert these kind of files.
#782 - The 64 bit version of Office 2010 is not supported.
Regardless of the OS used (32 bit / 64 bit), always use the 32 bit version of Office 2010 on the document conversion server.
#734 - MS-Word Documents containing the ASK field code do not convert.
MS-Word documents that contain this rare field code cause the converter to time out. To quickly check if a document contains such a field code, press CTRL-A to select all text and then press F9 to refresh all field codes. If a dialog box shows up asking for text to be entered then your document contains an ASK field code. Please remove it before conversion.
#687 - Not all converters generate PDF Bookmarks
The MS-Word converter is the only converter with the ability to automatically generate PDF Bookmarks.
#668 - InfoPath Character spacing is not optimal
Although in general the converted InfoPath files look good, character spacing may be less than optimal. As a workaround try to use different fonts or a separate Print View.
#678 - Empty Excel sheets cannot be converted
Excel sheets that contain no data cannot be converted to PDF format.
PDF Converter Services v3.4
Read the announcement to see what is new in this version.
#781 - Files containing macros fail to convert when using Visio 2010.
When using the beta version of Visio 2010 to convert Visio files that contain macros, the file will fail to convert. As a workaround remove the macro or use Visio 2007 to convert these kind of files.
#782 - The 64 bit version of Office 2010 is not supported.
Regardless of the OS used (32 bit / 64 bit), always use the 32 bit version of Office 2010 on the document conversion server.
#734 - MS-Word Documents containing the ASK field code do not convert.
MS-Word documents that contain this rare field code cause the converter to time out. To quickly check if a document contains such a field code, press CTRL-A to select all text and then press F9 to refresh all field codes. If a dialog box shows up asking for text to be entered then your document contains an ASK field code. Please remove it before conversion.
#687 - Not all converters generate PDF Bookmarks
The MS-Word converter is the only converter with the ability to automatically generate PDF Bookmarks.
#668 - InfoPath Character spacing is not optimal
Although in general the converted InfoPath files look good, character spacing may be less than optimal. As a workaround try to use different fonts or a separate Print View.
#678 - Empty Excel sheets cannot be converted
Excel sheets that contain no data cannot be converted to PDF format.